CHANGE

There is no future viability without change. This is why innovation and change are inseparably linked. We address the full transformation scope from short-term guerilla interventions to holistic transformation programs which last several years.

As change can only occur successfully when driven from within, we involve organizations as a whole. The fundament of change emerges by co-creating it, alternatingly top-down and bottom-up. Therefore, we apply a reasoned selection of interventions, from overnight guerilla campaigns through cross-hierarchical and cross-functional workshop series to large-scale leadership conferences. We have no “off-the-shelf concepts” which we impose on organizations. “Applied empathy” enables us to meet the people involved on equal terms taking their concerns seriously. While we work intensively together at the beginning (being in place on a high frequency), we steadily retract from executing interventions as the project progresses. Then we increasingly transfer accountability into the organization. By enabling key sponsors and installing haptic artefacts within the organization we render the change self-sustaining. As organizational change is complex by its very nature, our design practice ensures its successful course through holistic communicative guidance and simplifying illustration of the complex.

EXTERNAL Change
triggers INTERNAL
Change

AGILE TRANSFORMATION

To stay competitive in a volatile, uncertain, complex and ambiguous (VUCA) environment, organizations must act flexibly but at a higher pace, achieving greater accuracy and increased quality. Agility is a collective term for different frameworks, principles, methods and tools having effects on organizational structures, working models and leadership. IICM supports organizations in building the cultural, technical and methodological capabilities to initiate and sustain agile transformation.

How does
our ROADMAP
look like?

CHANGE ARCHITECTURE

As organizational transformations occur within the boundaries of organizations (structures, processes, resources, etc.) and interventions are interconnected, change is complex. Together we elaborate all relevant aspects of the transformation and consolidate them in a continuously adapting change architecture. By integrating a communication plan, we continuously ensure transparency and the presence of the process within the organization.

How can we
ENGAGE
the whole
organisation?

CHANGE INTERVENTION

Workshops are among the most effective ways of involving employees in enabling or dialogue formats. IICM supports the conception and implementation of small and large group formats as well as ‘train the trainer’ modules and triggers ownership of the relevant topics through the active involvement of employees. In times of ever increasing workshops, gamification creates interactive events that convey serious topics to employees in a playful, simple and memorable way.

HOW do
we want to
work
together?

CULTURE DEVELOPMENT

Organizations’ culture exerts a significant influence on their performance. In times of frequently occurring turbulence, culture is a necessary ingredient to keep organizations on target. IICM supports organizations with an inclusive process to develop values, norms, artefacts and behaviors that contribute to a strong corporate culture brought to life by its people.

What do
we want to
achieve?

WORKING MODEL AND VISION DEVELOPMENT

As increasing complexity forces organizations to break down silos and enable heterogenous teams to self-organize, a corporate vision functions as an essential guiding principle describing or- ganizations’ strategic orientation. IICM enables the elaboration of a «north star» and explores ways of working together by prototyping haptic target visions (e.g., LEGO® Serious Play). Our collaborative ap- proach creates collective ownership.

How can
leaders give
ORIENTATION?

HIGH PERFORMANCE TEAMS AND ROBUST LEADERSHIP

With an environment that is changing at an ever-faster pace the role of leadership changes. Leaders are no longer capable of covering functional, methodological and disciplinary leadership in all relevant areas. Therefore, it is on heterogeneous and self-organizing teams to address today’s challenges and on leaders to establish an appropriate environment. With its Robust Leadership model, IICM emphasizes the performance relevance of values. By building and strengthening trust as a key driver of a set of values we pave the way for the individual to take accountability and thus establish high performing teams.

How can
leaders reach their
FULL POTENTIAL

LEADERSHIP DEVELOPMENT AND EXECUTIVE COACHING

Leaders are challenged to role-model the organizatio- nal culture, provide orientation for strategy execution and help employees perform in a dynamic business environment. Executive coaching helps leaders to ref- lect upon themselves, the team dynamics and the business context to reach their full potential as leaders. In addition, team coaching enables leaders to drive high performance in their teams. Leadership peer settings and workshops are powerful formats to align managers with regards to business challenges, learn from each other and leverage best practice to reach ambitious company goals.

How to unleash
DIGITAL
POTENTIALS?

DIGITIZATION SUPPORT

There is a strong shift towards new digital ways of working to foster more efficient and decentralised organizations. A key factor in the success of implementing digital tools and working models lies in managing the change process. IICM supports this process of how to define the optimal application of digital tools to the context and objectives of the organization. In addition, IICM supports the inclusion of employees in the change process to provide context and to upskill critical capabilities.

FUTURE OF WORK

The future of work is characterised by flexible working hours, mobile work and the increased use of digital tools to make decentralised collaboration efficient. Ultimately, the future of work also includes a focus on work that employees really really want and thus demands the communication of a sense of purpose. The IICM not only supports the introduction of new ways of working, but also helps employees to understand what contribution they have to make in this context.

EXTERNAL Change
triggers
INTERNAL
Change

How does
our ROADMAP
look like?

How can we
ENGAGE the whole

organisation?

HOW do
we want to
work
together?

What do
we want to
achieve?

How can leaders
give ORIENTATION?

How can
leaders reach their
FULL POTENTIAL

How to unleash
DIGITAL
POTENTIALS?